Experience Japan Beyond the Tourist Trail Through Seasonal Cooking

Our cooking studio is part of our home, which we share with two cats and one dog. If you have severe pet allergies, this experience may not be suitable for you. We are happy to keep our cats and puppy in a separate area during your visit; however, we cannot guarantee an allergen-free environment.

While utensils and equipment used for guest experiences are kept separate from those used for personal cooking, we cannot guarantee the absence of cross-contamination. In some experiences, guests may have the option to cook with or taste seasonal preserved foods prepared in our home kitchen. As these items are made for household use, we cannot guarantee that they are free from cross-contamination with allergens.

Unfortunately, I am unable to accommodate guests with coeliac disease, soy allergies, or other severe food allergies. If you have any dietary restrictions, food allergies, or concerns about ingredients used during the experience, please contact me before booking to discuss whether the experience is suitable for you.

Yes, absolutely! We'll shop together at the farmer's market and choose seasonal ingredients that suit your dietary preferences. Vegan, vegetarian, and pescatarian guests are all welcome, and we'll create a delicious meal together using locally sourced ingredients.

Your safety is our top priority. We monitor weather conditions closely and make a final decision 24–48 hours before each experience.

• ✅ Heavy Rain Advisory (no risk of landslides/flooding): Experience continues as scheduled (no credit)

• ✅ Heavy Rain Warning (risk of landslides/flooding): May be canceled → Future Credit issued

• ✅ Storm / Strong Wind (15–25 m/s): May be canceled → Future Credit issued

• ✅ Special Warning (25+ m/s or severe damage expected): Canceled → Future Credit issued

Future Credits are valid for 18 months, transferable, and non-refundable. Credits are issued based on the final 24–48 hour assessment, as weather conditions can change.

We are not responsible for accommodation, transportation, or other personal expenses if an experience is canceled due to weather. Delays or cancellations due to personal reasons are not eligible for credit.

Thank you for your understanding and flexibility.

As our experiences require advance preparation and have limited availability, this policy helps us manage bookings while allowing guests to retain the value of their booking in the event of unexpected changes to their plans or illness.

Guest-Initiated Cancellations (Including Illness)

✅ 7+ days' notice: Receive 100% credit valid for 18 months

✅ 2–6 days' notice: Receive 50% credit valid for 18 months

✅ Same-day cancellations: No credit available, as preparation has already begun

✅ Rescheduling: Please contact us at least 7 days before your scheduled experience

✅ Flight or Transportation Disruptions: If your travel is affected by extreme weather or other unforeseen circumstances, we may issue future credit valid for 18 months (proof may be required)

Organizer-Initiated Cancellations

If we need to cancel an experience due to unforeseen circumstances on our end, such as illness or an emergency, guests will receive a full refund of the experience fee or may choose to reschedule for another available date.

Please note that we are not responsible for transportation, accommodation, or any other expenses incurred as a result of a cancellation.

Click here to check my full policy.

Yes! You are welcome to join with your child(ren) as long as you can keep a close eye on them, especially when using knives and the gas stove.

Unfortunately, no. Our business is closed on Sundays and Mondays.

Please reach out via email or Instagram using the same method you initially used to contact me as soon as possible (my email is gutchefjapan@gmail.com).

I will pick you up at Nakatsu Station at your arrival time. Please note that if you arrive late, we may not be able to extend the experience duration, so kindly plan your trip ahead and aim to arrive on time.